BathroomsByDesign Retail Ltd

評論

I honestly can't fault my experience with Bathrooms By Design, it all started when I messaged online and spoke to a real person which assisted me throughout the process When I went into the Brentford showroom, I was amazed at the quality of displays which helped me no end in designing my bathroom. They created such a bespoke design using VR software which really helped me visualizer the creation. I can't recommend them enough, I want to get another bathroom so I can use them again!
9個月前
Had the pleasure of using BBD for a number of bathrooms for customers and also my own personal bathroom. Great design software, greater products and great prices. Will continue to use them for my customers bathrooms.
12個月前
Bathrooms By Design redesigned the layout of a shower room and an ensuite bathroom for me. They did a fantastic job - Nicky came up with a clever solution to an awkward shape that would never have occurred to me. And all the items were delivered in super-quick time. All in all, a very efficient service. Thank you so much! Annie
超過1年前
Firstly, shout out to Hish who was super patient and helpful with us in designing our bathrooms as it took us about 9 months from first contact to when we actually placed an order. I think the price and quality of the items is great, especially having done my own research to compare getting the same items from elsewhere. There were some missing/delayed items when the order arrived, where the communication wasn't great initially at what was meant to come and when. However, Zarina has been an absolute star at resolving everything (even when I've still needed help a couple months later after delivery). Thank you, Zarina! Would definitely use BathroomsByDesign again in future and 100% recommend them to others!
約2年前
We had a new bathroom designed by Jacob Dean . He was attentive and guided us well. He responded to all our queries promptly .We are very pleased with our bathroom.We did have an issue with a faulty radiator . Mohammad Khan in aftersales arranged for this to be replaced , but there were issues with the collection of the broken one. Mohammad was very diligent and over a 2 week process continued to liaise with the company and the problem was sorted. We have been very pleased with the process.
超過2年前
I received phenomenal customer service from James. He suggested an improved product at the same price when the one I wanted was out of stock; queried differences in specification with the manufacturer on my behalf; sent a second shipment as soon as it became apparent that UPS misplaced the first (nothing to do with BathroomsByDesign, but he ensured that it didn't become my problem); and communicated promptly and professionally throughout. My order was placed during a stock take, and I understand that the deliveries team also went out of their way to ensure that I received everything on time - thank you Paul. It's clear that the staff take pride in their work. I wish I had found BathroomsByDesign at the start of my project, and wouldn't hesitate to recommend them.
超過2年前
I had an issue with a bathroom fixture supplied by bathrooms by design, and the response from the team was excellent. Promptly replied to all messages and rectified the issue quicker than expected, with no cost or hassle for me. Very approachable and sympathetic, and the price was great too. Top marks all round, well done team!
超過2年前
James has been an absolute deslight to deal with, had a few problem with some bits we ordered but everythign was resolved swiftly and professionally. Amazing service which is hard to come by these days
超過2年前
Excellent service - a wide range of high-quality products and very helpful recommendations for our purchase of two shower heads and pipes. Thank you Jacob!
超過2年前
I bought a Vado Tap from this company on ebay and was a little skeptical as too its authenticity as the price seemed to cheap. They responded to my messages very quickly and the tap arrived a few days later. Its the real thing for sure and I am very happy customer. Nice to be dealing with what seems like a genuine UK based company.
超過2年前
Really great stuff, James was very helpful and quick to sort out all my issues... 5 Star!
超過2年前
Professionally handled by Saida - great work and great customer service keep up the good work
超過2年前
We had a bathroom and en suite designed by Jacob from the Brentford Store and it was by far the best design and experience we got from the companies we contacted. He knew what we were looking for, even when we couldn't explain it well ourselves. The price for the items was very reasonable and cheaper than we had found elsewhere. The company and Jacob have been great in keeping us updated with parts of our orders and have dealt with and rectified and issues we had along the way. Would definitely recommend and we would use them again if we have another bathroom project. Thank you!
超過2年前
Jacob Dean at from the Brentford workshop delivered outstanding service. Beautiful products and excellent service helped us to build a bathroom exactly as we wished for. Jacob was always contactable, even on his days off he replied to e-mails and ensured they were followed up by the team. Jacob was super helpful finding suitable substitute products when initial ideas did not work out. All in all a great experience!
超過2年前
Great service from the Brentford store, special shout out to James Dyer whom kept me informed and offered to help coordinate an appropriate delivery for my incredibly well priced mirror. Thanks !
超過2年前
Great selection of quality bathroom fittings. Fantastic customer service, highly recommend!!
近3年前
Bathrooms by design have been incredibly professional at every stage of our bathroom remodel. Stuart helped us design a great bathroom which made really good use of our space, they recommended an excellent builder who we have been very happy with, and Saida has been incredibly responsive and helpful as part of the aftersales team. I would highly recommend BBD. Thanks. Johannes
近3年前
Had two bathrooms fitted by bathrooms by design excellent service. Also when I had an issue with a tap a year later. The aftercare service could not have been more helpful, Sayder in particular
約3年前
We have been so impressed by the design service we have received from Hish at the Brentford branch. He’s guided us on our project of 2 bathrooms and a cloakroom helping create a special feature for each space. We can’t thank him enough for ‘holding our hand’ through the daunting process of creating a unique, functional space that we are so looking forward to installing in our house.
約3年前
I have just been to the showroom in Brentford and we have had an amazing service by Hisham who’s been showing us all the options with the most professional approach. The products are great quality and the experience we had was absolutely amazing. Highly recommend !
超過3年前
Great experience during design and showroom experience, good product range, good quality, app allows you to see different tiles and layouts of potential bathroom to help make decisions. Once delivered we decided to exchange and return some of the items due to them not working for us. Ray from the after sales department was so helpful in making the process as stress free as possible, polite and the phone and very proactive. Without Ray on our side I honestly don't think we would've reached the solution we did in the timeframe we did. Every customer service department needs a Ray! Would buy from Bathrooms by Design again in the future.
約4年前
I went to Brentford branch to return something. Angie very kindly helped me with the return process and advised me what I should take instead which helped me no end to get the Toilet finished. She was ever so charming, patient and helpful. Then the plumber damaged the sink and I had to get again back to the Brentford branch and Lewis the manager was extremely helpful. He used to be a plumber and knows everything - I trusted his advise and it worked. Great guy to help you to design your bathroom and to deal with any unforeseen issues. The products are stylish, good quality and prices are keen. Will get back there when I do the next bathroom.
約4年前
Jacob worked with us over a number of sessions to get the design just right, he was a pleasure to deal with and the end result was almost identifcal to the design on the VR viewer. Highly recommend using bathroomsbydesign they were really professional.
約6年前
要求評論