Hot Tub Barn

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Website www.hottubbarn.co.uk

Fantastic service. As hot tub novices the information and service we were given from start to finish was excellent. Natasha in the showroom was very helpful and friendly and nothing was too much trouble. The installation team Gary and Wayne were professional, helpful and gave us very good advice and information. Would highly recommend the Hot Tub Barn Chelmsford

We've been in twice now. Both times everyone has been exceptionally friendly, but not at all pushy. Today we went back to get a few questions answered before making our decision. We were able to test the tubs they had on display - they have freshly laundered swimwear, towels and dressing gowns for customers to use, so you can actually try a tub before you buy. Wonderful! Tea, coffee, biscuits all offered, and chilled water if you are the one in the tub. I cannot fault our experience at all. Friendly staff, *extremely* well versed in the product range. Every effort was made to help us and make us feel at home. We ordered a tub today on the strength of that service and knowledge, and have total confidence in the staff there. They even gave us some of their laundry tabs, as we liked the smell of the towels. How very nice of them! 10/10 all round. And you get a really good cup of tea, too.

I had been thinking of a hot tub for quite a while, and on the off chance I popped in to Hot Tub Barn. I met a lady called Ruth Quartermain who was an absolute fountain of knowledge. Fast forward a few months later and (quite a bit of Google'ing) and I decided to go with Hot Tub Barn. Service was absolutely first class, the product I chose is excellent (I went for the Heritage Stratum as I'm quite tall and it's a deep hot tub), the installation was a breeze, and Ruth has been very accommodating of me ringing and asking advice when getting the water balance just right. If anyone asks me where should they buy their hot tub from - there is only one place in my eyes, and that is Hot Tub Barn in Chelmsford.