Very helpful people.

Never had I ever thought I would post to this page criticising a local company. My wife and visited Banbridge Bathroom Center on Saturday to view their ranges of bathrooms, we spoke to Joe who seemed to be in such a rush to close, that we only had time to discuss for a few minutes and then we had to leave our details for someone to call us back to arrange a home visit ( we put this down to "wanting to get away to do something" I understand that). I also got a sample tile for another project. I went back on Wednesday and ordered the tiles required for the other project, Joe explained that they could deliver tomorrow (Thursday). On Thursday morning I call Banbridge Bathroom Center and explain that I had to leave however just to leave the tiles beside the garage for which that would not be a problem. Thursday came and went..... I call this morning to enquire into where was the deliveryt to told by Joe that they will be out at some point today, I received no explanation or apology for the delayed delivery, I asked why I did not get a call yesterday to say that the delivery was to be delayed, Joe being his normal charming self did not care..... With Joe's attitude I just cancelled our home visit, customer service is not high on Joe's list of achievements. Everyone states shop local to support local businesses for which I agree with, however it is a two way street..... Treat your customers with a bit of respect.

I had a new bathroom put in last week. The guys were great. They arrived on time and done a first class job. From I first contacted the company until all complete was less than 4 weeks. Great value and the showroom guys were very helpful with the selection of the bathroom tile and that. The lads installing the bathroom were really professional and good craic. Overall a very good experience. Thanks - I’m well pleased. 😃👍