Bravo London Ltd

評論

After renovating my property, I needed to furnish 3 bedrooms and my kitchen. Chose Bravo as they were recommended by my friend. Glad I did! Got 3 beautiful fitted wardrobes, a walk-in wardrobe and a fitted kitchen. The sales representative, management and the whole team were pleasure to deal with. All my requirements were met. Thanks Bravo
超過2年前
專案日期: 六月 2021
We had five wardrobes from Bravo London fitted with sliding doors in my parent's house, the choice of options and quality of the materials used was incredible. So many variations available and truly bespoke fittings but with a reasonable price. All wardrobes ware installed within a week, and they came back to ensure I was happy with the finish.
近4年前
專案日期: 一月 2020
We have visited a few other wardrobe makers in London but we have chosen Bravo as their salespeople were the most helpful and we were also convinced about their quality as we have visited their warehouse and had a look at samples of their work. They made two wardrobes with sliding doors for us and a wall mount furniture with mirror. I can say that each and every person (sales, admin, technicians, fitters) were very professional and knowledgeable. We are very pleased with the result and with our choice.
近4年前
專案日期: 一月 2020
My experience with Bravo London was very disappointing. I do not usually write reviews but, given the time and energy wasted on what was an urgent job, I wanted to warn anybody thinking of using them for fitted wardrobes. Initially, all went well. I really liked their website which had great photos. I called up and their sales director came, took measurements and provided a sketched plan for the fitted wardrobes and bespoke chests of drawers that we wanted. I showed her pictures of the style which was a very common flat drawer style available all over the internet. I also explained where we wanted internal lights and that we wanted one side of one wardrobe the same colour as the wall. None of this would be any problem, I was assured. She provided a quote and, after some negotiation, we agreed a price which I was happy with and I paid a 50% deposit. They sent somebody around to measure up and I was promised some technical drawings within a few days as we had agreed that these would be made and fitted within 4 weeks because we needed them urgently. At this point the problems started. Despite repeated chasing, the drawings did not arrive. After around a week, I took to emailing on a daily basis. In response, the drawings were promised to definitely arrive on Monday then Tuesday then Wednesday but failed to arrive on any of these days. Finally, after several phone calls, the drawings arrived and were completely wrong. Loads of wrong measurements which would have meant that nothing would have fitted in the space and several features we had agreed were missing. I also noticed that the drawers were shown not as specified but in a much cheaper more basic style. I queried all the drawing errors and they accepted them all except for the drawer style which they said they could not do. I pointed out that I had sent photographs of the style I wanted and discussed it but they refused. I even offered to pay more without success. At this stage, it was around 3-4 weeks since I had paid the deposit and, as we needed these urgently, I really wanted to make this work. So we found somebody else to make the drawers and I emailed Bravo London to say that they could just make the wardrobes. Their response was to refuse to continue with the job. The sales director emailed that the management felt "With a lot of your detailed questions and changes you need they feel it would benefit all of us if you were to choose another company." When I pointed out that I was happy with the wardrobes except for all the mistakes on the drawings and that I had made no changes since the quote, the response was: I understand where you are coming from, Will, I have tried to find a solution the best I can. So the result of all this is that I have wasted 4 weeks of my time, still have no fitted wardrobes and have to go back to previous suppliers I rejected. Clearly, if I had wanted to withdraw at that stage, they would have rightly been justified in keeping the deposit but vice versa, I am expected to accept a refund and that's that. Therefore, my recommendation is, given the cost of fitted furniture and the time it takes to research and design exactly what you are looking for, I would give Bravo London a very wide berth. Otherwise, you may well waste a lot of time and energy on a project which will be abruptly halted when the management decide to renege midway through the process.
超過4年前
專案日期: 七月 2019
Elio is a great representative for Bravo. A initial in person visit really gave us assurance on the quality of the product, their expertise and what we could expect. He gave us excellent advice on design choices and options. Elio was on hand from start to finish and was always free to answer a query or progress updates. The installation team were professional and completed as scheduled with no issues. We very happy with our new cupboards! I have already recommended him to friends of mine.
5個月前
I made an online request and was contacted very swiftly by a gentleman named Elio. Throughout he advised me of pricing (and remained very fair), projected timescales, colour schemes and made sure that the final product aligned with exactly what I had asked for. He sent regular check-in messages to ensure that everything was going according to plan and the final wardrobes are absolutely incredible - he is a man of his word! The two gentlemen who came to fit the wardrobe were incredibly considerate of their surroundings and did a wonderful job too. A pleasure to deal with Elio and the whole Bravo team for the first wardrobes in my first home. A cut above the rest without question. Thank you!
6個月前
An absolute excellent experience overall. I only have good things to say about the workmanship, product and company itself. Enthusiastic, extremely professional resulting in an outstanding product. Working with Arthur was a pleasure. Would highly recommend to anyone seeking good quality sliding doors. I will not hesitate to work with Bravo sliding doors again.
9個月前
Had fitted wardrobes designed and installed for my new flat. Beyond happy with the results! Elio was my first point of contact in the process and he was super helpful from beginning to end. He helped with the design and coordination and was always very responsive to any questions or requests I had. The final product has exceeded my expectations. Definitely recommended Bravo and Elio!
9個月前
Found Bravo London online looking for reasonably priced built in wardrobes - which is hard to find! They were incredibly helpful from start to finish. I sent a wish list of items I wanted built and went through the consultation / pricing process to narrow down what they could do and agree a suitable budget for it. I had a tricky space/dimensions to work with and they suggested creative solutions to make it work. I’m really pleased with the result and will use them again!
9個月前
Bravo London Ltd have been a pleasure to deal with from the very beginning. From the initial quoting stages through to the delivery of some glass sliding doors. All the staff have been great to work with and have been so helpful. We are very impressed with the quality of the sliding doors and the amount of colours and finishes available. One thing that stands out is just how quick the turn around is from ordering to the delivery day! Very impressive! On this particular order for two sets of sliding wardrobe doors it was 2 working days. We look forward to working with Bravo London Ltd again in the near future.
10個月前
Our company Homely Wardrobes always requires Sliding Doors for our order. Bravo London Ltd has been a trustful partner along the way, since we discovered them last year we’ve had over 30 orders placed with them, and all of them were successful! They have the most competitive price on the market, a huge variety of door styles and colours, the delivery time is super quick, sometimes same day or next day delivery! We never waited more than 3 working days for a set of doors! The customer service is on top level, always respectful and friendly, professional and helpful. All the time the doors arrived safe and fast! Very happy with the collaboration, this is our number 1 supplier of sliding doors, and it will stay so for a long time. Definitely recommend it to anyone looking to get an amazing quality of doors for a reasonable price!!! Regards, Homely Wardrobes.
10個月前
Highly recommend Bravo! Bravo built a bespoke study for our house, they were in and out within 2 days. The quality was to a very high level, would definitely recommend them to others. A special thank you to Elio at Bravo who was constantly keeping me updated with everything and couldn’t do enough to make sure everything ran smoothly.
約1年前
Great job!! 100% recommended. Bravo designed and built a bespoke built-in wardrobe for our place. Very responsive since the first message, great value for money and quality, reasonable timings. Well done to Leo and the whole Bravo team.
超過1年前
Would recommend this amazing company to anyone. Elio has been perfect from start to finish. For someone who knows nothing about wardrobe design he advised me on many aspects & I am thrilled with the final piece. I was able to contact him at all times, and answered all my question big & small. The engineers who fitted it were polite & so fast. Would use them again!
超過1年前
Want to thank all the team, especially Roman for the beautiful wardrobe installed. Communication was brilliant and the whole process was a breeze. Most important is the price I was quoted was well within our famili budget. Thanks!
超過1年前
AVOID I have been chasing these people for months because the drawers they installed are not working properly. They sent me someone who did not resolve the issue. They are now ignoring my emails and even lying that the manager is unavailable! Be careful to make the final payment only after you are satisfied that they have done a decent job because they will disappear after installation. In hindsight I would definitely go for a more established company. I am surprised that the reviews are so positive and I'm frankly not sure they are genuine. RESPONSE I have reported the issue with the drawers since the wardrobe was installed in April and it still has not been fixed. It's nearly October. I did mention above that someone attended, however he DID NOT RESOLVE THE PROBLEM, so what solution are you proposing exactly? If the fitting has not been done properly it is your responsibility to fix the issue. The drawers' mechanism is poor quality and just not fit for purpose and I have asked you many times to replace it with a better quality one. These requests have been ignored with no explanation. Besides, your reference to your own terms and conditions doesn't help you. You provide a 10 years guarantee so you should be fixing any issues rather than ignoring your customers' attempts to make any use of the guarantee. Picture of the wonky drawers attached, which show that this is a genuine review.
超過1年前
We used Bravo's services back in December for our clients and were very pleased with the outcome. Both ourselves and the clients were very happy with the services, from purchase to installation and we have never had any issues.
近2年前
I would like to say a big thank you to Bravo London for fitting my son's bedroom. The work was of great standard and the team were very helpful and cooperative. Thanks Babek for the outstanding work. I would not hesitate to recommend you or reuse your services. Hema
近2年前
We had a fitted wardrobe/bed and bathroom cabinets installed by Bravo London and I cannot be happier. We could not find units to fit our interior and had to look for tailor made design, and after few months looking we came across Bravo London, who were able to produce exactly what we were after. Cannot recommend these guys more- efficient, quick, quality service! Thank you!!!
近2年前
As part of a complete refurbishment of our house we wanted fitted wardrobes in all the bedrooms, as well as creating a dressing room. Having obtained a number of quotations we decided to place the order with Bravo London. Probably the best decision we made throughout the 18 month refurbishment program. We dealt with Babek Gasanov who is clearly a major asset to this company. Nothing was too much trouble, he handled everything from our initial enquiry to a follow up call after completion. The quality of the product is second to none. Bravo London may not be able to claim to be the cheapest but they can claim to be the best. Their fitters were very professional and highly skilled. When the job was finished you would not of known that the wardrobes had just been fitted, the finish was excellent and our house left clean and tidy. Being in business myself I can honestly say that I have no hesitation in highly recommending this company, in fact we have already asked them to create a dressing room in another property. Babek thank you for a great job, very well done, we could not be more pleased.
近2年前
The worst customer experience - STAY AWAY! The WORST customer experience I ever encountered when it comes to service providers. I ordered two bespoke wardrobes and a shoe cabinet from Bravo London. They have visited the property twice to take the measurements. However, they didn't manufacture the wardrobes as per agreed measurements. One of the wardrobes was bigger that agreed, the second wardrobe's doors were not functioning and the shoe cabinet was made in a wrong colour. The bigger than needed wardrobe was firstly installed using a silicone strip around it. And after my complaint they uninstalled it, however the silicone remained on the wall. As I didn't have the paint and since it was a very frustrating and tiring process, I was really upset, as I was eager to get the wardrobe done ASAP, so I told them I will deal with the silicone and the paint on the walls. I was left with a disappointing feeling and a lot of doubts about the quality of the wardrobes, I was yet to pay the remaining 10% of the total fee. After receiving an estimated quote for the paint and the labour, I realized that I might ended up spending more than what I owe Bravo London. I do not think I should be paying for their mistakes. I spoke to the CEO of the company - Artur, explained my point of view to him, but what I received back was blame and hostility. He does not accept any liability or even the inconvenience caused by going back and forth. He is unwilling to rectify the situation and is demanding pay, dismissing any claim that I had. The customer and quality are at the bottom of their priorities BUT the demand for a payment will always be sent regardless if the products were installed properly or not. They demanded payment at the end of each of the fourth visits, regardless of the outcome. I always paid them except for the last 10% that do not even cover damages caused by them.
近2年前
I cannot recommend Bravo London enough. They were absolutely amazing from start to finish. Babek was so helpful and professional the entire time. He helped me in picking colours and designs and was also extremely patient with me, through all the changes that I made. The quality of their product is also amazing and it just looks fantastic. I cannot say enough good things about them, you will not be disappointed if you use them!
約2年前
Extremely satisfied with my sliding wardrobe doors. High quality product at a very competitive price. Excellent customer service provided by Babek from beginning till the end of the project. Delivery of my order was also super fast and perfectly fitted. I would highly recommend Bravo Doors to anyone who wants amazing quality doors at a great price!!!
約2年前
It was a joy to work with Bravo London for my small project. They were professional from begging to end and very competitive with their price. Babek always welcomed me with a smile when I visited and was always very helpful with questions I had. The wardrobes doors I had fitted look stunning and transforms the room. I would definitely use them again and would recommend Bravo London to everyone
超過2年前
Absolutely amazing service from start to finish (Bravo!! The name says it all!!!) From the sales team to the engineer coming out, and today from the actual fitters…….such a fantastic experience, so professional and the care they take whilst working within your property (covering entire bedroom carpet/ staircase and entrance with plastic/ proper dust sheets). The workmanship once our cupboard was completed 110%, all cleaned up by fitters. Definitely value for money, and an exceptional customer experience. Just wanted to Thank everyone at Bravo Babek and the entire team!. Parm & Harry
超過2年前
We are absolutely delighted with our new wardrobe fitted by this company. Excellent quality and beautiful finish. We have had lovely comments from visitors and would definitely recommend them to anyone who wants exceptional service and from such lovely people. Thank you once again.
超過2年前
Asked them to make a custom wardrobe to match furniture I already had and they did it perfectly, really pleased with the job and the way it looks, I could not be happier. I would definitely recommend and use again. Really nice people, worked around my schedule and came back to adjust to my satisfaction, thank you.
超過2年前
Excellent service from start to finish. Excellent range to suit all budgets. Highly recommend.
超過2年前
Excellent service from Bravo London. Nothing too much trouble. Absolutely love my fitted wardrobes, made such a difference to my bedrooms. I would recommend again & again. 5* plus
超過2年前
We recently had our kitchen styled and fitted by Bravo London everything we asked for was there it is everything we wanted and more. Service was excellent nothing was too much trouble. We would recommend them to anyone.
超過2年前
Excellent service from start to finish. Initial visit from Roman, site surveys & completion of project was friendly and efficient. Roman was v patient with changes we anted to make and was great at sending updated drawings. Quality of the product is excellent as was the install. All in all v happy customers.
近3年前
Very reliable and great prices too. No pushy sales pitch either which is a real plus and unlike the other businesses we contacted! Fitted quickly and efficiently and very friendlyservice all round.
近3年前
The team were great and built my new fitted wardrobes in a day, they never stopped. Materials used were very good quality. I have so much storage space. I wish I had decided to have fitted wardrobes sooner
近3年前
They have an excellent service. Process went smoothly and it’s a very good price - to- quality. My wardrobe looks exactly as designed and fitted with attention to detail. I’m very happy with the service and highly recommend them.
近3年前
I was very impressed with Bravo from start to finish, who I recently engaged to fully fit a dressing room area. Vlad immediately got back to me with some designs after my initial query, and then very quickly got back to me with refinements. The installers were extremely polite and punctual and worked in a very tidy and efficient manner and the end result was a high quality finish.
近3年前
My wife wanted some fitted wardrobes and shelves for our flat. With the ongoing covid issues, we wanted to use a local firm to help the local economy. We decided to use Bravo and they were a dream to deal with, nothing was too much trouble. They kept to timescales, were very competitive on price and the guys who installed things were clean, very tidy, went the extra mile to ensure that everything went smoothly. If you are looking for bespoke furniture, then Bravo are the guys to use.
近3年前
Thank you Bravo London team for all your hard work in designing my bedroom & kitchen furniture to exactly what I wanted. Nothing was too big a problem, even throughout all the other work I was having done in my house! Thank you again for your kind & efficient service.
約3年前
Very professional reliable service. Built 3 beautiful fully fitted mirror wardrobes in the bedrooms of my new house with full interiors. Fantastic quality and finish and competetive price. Thank you
約3年前
Outstanding quality and service. Very helpful staff. The fitting of our wardrobes was done very professionally. Very pleased with the whole process. I would recommend this company and will use again in the future.
約3年前
Great workmanship, totally exceeded our expectations. Price was very competitive. Really nice professional friendly chap. Cannot fault this company and highly recommend to all.
約3年前
This is the second time I have used Bravo for a custom wardrobe for our master bedroom in two properties. Each time they have done an excellent job, from design through to installation through to any snagging to get the perfect finish. I will definitely use them again and would thoroughly recommend them. The product is very high quality and can be designed and made to the customers own specification or the designers can offer inspiration and guidance. The installers were also great, very efficient and very polite, respecting your home to protect flooring and furniture and cleaning up afterwards. Well done bravo, and thank you.
超過3年前
Bravo London, thank you very much for the sliding wardrobe you’ve installed for me! Final product was above my expectations, it’s really fantastic!!! Separate thank you to Roman, who helped me a lot, creating a project from scratch and was very helpful during the whole process. Bravo London, your service and personal approach is really outstanding. I would definitely use your company again. I will also recommend you to my friends. I never normally write reviews but service I received was 1st class. Thank you to Bravo London team!
超過3年前
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